Refund Policy
Try FundedEA Algo risk-free for 7 days from your purchase date.
1. Our Guarantee
We want you to feel confident in your purchase. If FundedEA Algo is not right for you, you may request a full refund within 7 days of your purchase date, subject to the conditions below.
2. How to Request a Refund
To request a refund, contact us within the 7-day window:
- Email support@fundedea-algo.com with your purchase details (name and order/email used), or
- Message us on our Telegram.
Please include a brief note on why the product wasn't a fit. It helps us improve.
3. Processing
Approved refunds are issued to the original payment method through our payment provider (Explodely). Processing times depend on the provider and your bank, typically a few business days.
4. Conditions & Exceptions
- Refund requests made after the 7-day period are not eligible.
- We reserve the right to decline requests in cases of abuse, fraud, or violation of our Terms & Conditions (for example, redistributing or reselling the software).
- This guarantee covers the FundedEA Algo product purchase only. It does not cover third-party costs such as broker fees, VPS, or prop firm challenge fees.
5. Chargebacks
If you have an issue, please contact us first. We're happy to help. Filing a chargeback without contacting us may result in loss of access to the product and related services.
6. Contact
Questions about refunds? Reach support@fundedea-algo.com or our Telegram.